Why Should You Use Direct Electric Hawaii?

Why do people choose Direct Electric Hawaii?

We are a small business housing the capabilities of a corporation. Our customers are treated as part of our Ohana. We have friendly and helpful staff who are prompt with handling your calls and inquiries. Our team of electricians are knowledgeable and professional in their field.

At Direct Electrical Hawaii we are an experienced and highly-recommended electrical contractor serving the electrical needs of residential and commercial properties on the island of Oahu, Hawaii. From new wiring to electrical maintenance, and troubleshooting – we can handle it! We’re specialists in the service and installation of electrical systems, and have a comprehensive knowledge of new technologies, as well as systems that have been installed for years.

Why Homeowners Choose Us

Direct Electric Hawaii promises that we will communicate all aspects of the work to be performed to our clients and will be available for consultations before, during and after the work is completed. As a family-owned business, we understand that your time is valuable, so we honor appointment times – that’s our promise. In addition, we offer:

  •  Many years of electrical industry experience
  • Highly qualified technicians
  • We can handle both residential and commercial work
  • No job is too big or too small
  • Owner/Operator has many years in the electrical industry
  • Accredited member of the Better Business Bureau

Our Promise

At Direct Electric Hawaii we believe that customer satisfaction is more than a slogan. We will always strive to provide you with the best experience when it comes to any of the services that we have to offer.

  • We offer scheduled appointment times that work towards your convenience not ours.
  • Up front pricing with no hidden costs, you will know exactly what work your electrician is performing and how much it costs before the work begins.
  • Clean work is appreciated work; your electrician brings professionalism and quality with every task. This includes: covered work surfaces, protective clothing, and vacuuming of surfaces when the task is complete.
  • Your electrician is highly qualified. We would not allow anyone into your home that we would not allow in ours.
  • Your electrician is identified and uniformed. All of Direct Electric Hawaii service trucks are clearly marked.
  • We only use electrical materials that have passed all the requirements of nationally recognized testing facilities. We understand electrical safety is first.
  • Direct Electric Hawaii strives to be the best in the business and your preferred service electrician.


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What Our Customers Think

It is with great pleasure I write this letter of personal recommendation to you and your company, Direct Electric Hawaii, for the Photo Voltaic work performed at my home. You and your team did an outstanding job from start to finish. Everyone was professional, honest, considerate, and had a high level of expertise. It goes without saying that in the competitive industry of PV installations, you guys really stand out. As you know, I had spoken to and compared Direct Electric Hawaii to at least six other PV vendors, and you folks were, by far, the best choice. Because your pricing was so much lower than the other vendors, I thought this was “too good to be true” but I was wrong. The only thing better than your pricing was your level of service and your commitment to me (as a customer), ensuring I had the best possible experience with you. It goes without saying that you went above and beyond not only in installing my PV system but also in assisting me and resolving other (electrical issues) that were not even in the scope of services initially agreed upon. Whereas most (if not all) companies wouldn’t want to get involved, you stepped up BIG TIME to help me out. That alone showed me the true goal and intent of your company. Everyone can say they want the customer to be happy, but the real test is seeing what the company does and how they respond to a situation when they have no obligation or responsibility. You had no obligation or responsibility. You had nothing to gain by helping me out but did it anyway because you truly wanted me to have the best experience possible. I, like yourself, am a business owner and deal with many people and companies on a regular basis. Rarely do I find a company and people who go above and beyond the way you folks did. I have recommended you to all my friends and family and will continue doing so because I know they will be taken care of the same way you took care of me.

Got a reference to Direct Electric (among others) through Home Advisor. Rod Martin followed up on my request for references, but I was already considering some other referrals when Rod called, so I told him “maybe some other time.” As it turns out, for various reasons, I could not get any of the other electricians to make an acceptable proposal to do the multiple small tasks I wanted done for a reasonable price within a reasonable time frame. So after 2 or 3 days of trying and beginning to feel a little desperate, I went back to Direct Electric and called Rod. Boy, am I glad I did! In the space of 1 hour, I got an attractive proposal from Rod and commitment to do the job within the next 2 days, all over the phone. As things turned out, he was at my home the next day with an assistant, and got all the several tasks I wanted done in expeditious fashion. Almost as importantly, Rod was great to work with, responded thoughtfully to all my questions, explained everything he was doing, came up with solutions when unexpected problems surfaced, and best of all, did everything the way I wanted it done. Bottom line: Direct Electric did a great job for a very reasonable price. As a bonus, the principal, Rod Martin, is both personable and professional. From now on, Direct Electric gets all the electrical work for which I do the hiring.

My living room fluorescent lights have been giving us problems for a while now. It would light up, not light up, only two would light up, flicker and sometimes, I would have to “flick” the switch on and off. I contacted “another” neighborhood electrical company, over 5 weeks ago. He did return my call the next day and said he would have to check his worker’s schedules. It have been over 5 weeks since and I haven’t heard from him. I gave up and contacted Direct Electric Hawaii. “Dave” came out the next morning, to diagnose the problem. He determined that the “ballast” was bad and needed replacement. I decided to replace the whole fixture instead. Dave returned a few days later and within a half hour or so, he was finished. It seemed like magic. When I turn on the light switch….”Let There Be Light !!”  Dave and Direct Electric Hawaii are GREAT!  Speedy service and very reasonable prices. I highly recommend Direct Electric Hawaii.

Excellent service!  Very professional and polite.  Hired them to come and install my ceiling fan on our vaulted ceiling.  He was a little late but immediately apologized and went straight to work.  Really nice job!  Would probably hire them again for other jobs around the house.

Call Us For A Free Estimate Today! (808) 554-2572